Medical Receptionist

Work-Force

The organisation is recruiting a Medical Receptionist for its Brits operation. The role forms part of a wider health jobs portfolio across North West.

About This Position

An experienced Medical Receptionist is needed to support operations in Brits. The role forms part of how the business keeps its health jobs portfolio strong in North West.

Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Receptionist taking on this position.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Brits also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Career Growth

Career progression for this health jobs role in Brits depends on the hiring organisation’s policies, role requirements and business needs in North West.

Internal mobility is encouraged. People who start in Brits have moved into roles in other branches, specialist functions and project teams across North West.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Brits team member.

Our Commitment to Transformation

On top of that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.

Key Outputs

  • Educate patients and families on treatment plans and self-care
  • Maintain a clean, safe and welcoming clinical environment
  • Provide compassionate, patient-centred care in line with scope of practice
  • Operate and care for clinical equipment in line with manufacturer guidelines
  • Assist with admissions, discharges and patient transfers
  • Manage stock levels of consumables and report shortages timeously
  • Respond appropriately to medical emergencies and code calls
  • Support quality improvement audits and clinical governance reviews

Candidate Profile

  • Strong patient-centred communication and interpersonal skills
  • Up-to-date immunisations as required by occupational health policy
  • Strong infection prevention and control awareness
  • Sound clinical judgement and ability to work calmly under pressure
  • Computer literacy and experience with electronic health records

Candidates who meet most of these criteria are welcome to be considered for the role.

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