Dispatch Clerk

An opportunity has arisen for a Dispatch Clerk in East London. Suitably qualified candidates from across Eastern Cape are invited to apply.

About This Position

This Dispatch Clerk role sits within the logistics jobs function in East London. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its East London team on trust, and the Dispatch Clerk role will feel that from week one.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in East London much easier.

Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in East London also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Working in East London

Notably, the role is based in East London, near the Mthatha regional service centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across East London and the broader Eastern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around East London.

Many candidates already living within reach of East London cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in East London, Eastern Cape.

Equal Opportunity

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in East London.

In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Practically speaking, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in East London.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

What Your Day Looks Like

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

Crucially, the East London office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in East London.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

About the Team

You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The East London group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Practically speaking, the team structure and working relationships for this role in East London will be explained during the hiring process.

What We Offer

Importantly, the hiring organisation may provide onboarding or skills development for this logistics jobs role in East London; the available support will be confirmed in the final vacancy details for Eastern Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Notably, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Your Role

• Maintain housekeeping standards in racking, aisles and yard areas
• Ensure full compliance with road traffic, OHS Act and customs requirements
• Receive, verify and put away incoming stock against delivery notes
• Plan delivery routes to maximise vehicle utilisation and on-time delivery
• Conduct daily, weekly and monthly stock counts and investigate variances
• Maintain accurate inventory records on the warehouse management system
• Process returns, claims and damaged stock through the agreed workflow
• Liaise with transporters, drivers and customers on dispatch schedules

Essential Criteria

• Understanding of inbound, outbound and stock-take processes
• Matric / National Senior Certificate (Grade 12)
• Good communication skills with drivers, suppliers and customers
• Relevant logistics, supply chain or warehousing qualification (preferred)
• Willingness to work in a fast-paced, target-driven environment
• Able to perform the essential manual-handling duties safely, with reasonable accommodation where applicable

Beyond that, candidates who meet most of these criteria are welcome to be considered for the role.