Waitron

The organisation is recruiting a Waitron for its Brits operation. The role forms part of a wider hospitality jobs portfolio across North West.

About the Opportunity

Practically speaking, the organisation is investing in its Brits operation, and this Waitron position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider North West business.

Practically speaking, the role suits a candidate who values consistency and clear communication. The Brits operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Brits.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Brits also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Our Commitment to Transformation

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Brits.

Equally, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Brits.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.

Career Growth

Career progression for this hospitality jobs role in Brits depends on the hiring organisation’s policies, role requirements and business needs in North West.

Internal mobility is encouraged. People who start in Brits have moved into roles in other branches, specialist functions and project teams across North West.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Brits team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Meet the Team

Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Brits office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Beyond that, the team structure and working relationships for this role in Brits will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

The Environment

Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Brits site adheres to the standards expected of a responsible South African employer.

Core Functions

• Manage stock, breakages and consumables for your section
• Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
• Take orders accurately and deliver food and beverages to standard
• Comply with food safety, hygiene and health regulations at all times
• Welcome guests warmly and ensure a smooth check-in and check-out experience

Essential Criteria

• 1-3 years’ experience in a similar hospitality environment
• Strong customer service orientation and warm guest interaction
• Ability to work shifts, weekends and public holidays
• Awareness of tourism grading and quality expectations
• Good verbal communication skills needed for guest service; additional languages are an advantage
• Matric / National Senior Certificate (Grade 12)

If most of these boxes are ticked, you are encouraged to put your name forward.