Work-Force
A vacancy has been confirmed for a Waitron based in Paarl, Western Cape. The successful candidate will join an established team within the hospitality jobs function.
What This Role Involves
An experienced Waitron is needed to support operations in Paarl. The role forms part of how the business keeps its hospitality jobs portfolio strong in Western Cape.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Internal documentation, process notes and shared playbooks make it easier for the Waitron to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Where You’ll Work
The environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.
Our Commitment to Transformation
Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Paarl.
What You’ll Be Doing
- Support events, banquets and conference operations
- Maintain cleanliness in front-of-house and back-of-house areas
- Drive guest satisfaction scores and online review ratings
- Prepare and present food in line with kitchen recipes and standards
- Train casual staff on service standards and SOPs
- Operate point-of-sale systems and reconcile end-of-shift takings
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Comply with food safety, hygiene and health regulations at all times
Candidate Profile
- Matric / National Senior Certificate (Grade 12)
- Awareness of tourism grading and quality expectations
- Relevant hospitality qualification or culinary diploma (advantageous)
- Ability to remain calm and gracious under pressure
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
If most of these boxes are ticked, you are encouraged to put your name forward.