Work-Force
Whether you are an experienced Customer Service Representative or stepping into the role for the first time, there is space for you in Tzaneen. The team hires on merit and across communities in Limpopo.
Overview
An experienced Customer Service Representative is needed to support operations in Tzaneen. The role forms part of how the business keeps its retail jobs portfolio strong in Limpopo.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Tzaneen team on trust, and the Customer Service Representative role will feel that from week one.
Internal documentation, process notes and shared playbooks make it easier for the Customer Service Representative to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Tzaneen.
Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Limpopo.
Importantly, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Tzaneen.
About Tzaneen
On top of that, the role is based in Tzaneen, in the Lephalale energy corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Tzaneen and the broader Limpopo region.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Tzaneen, Limpopo.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Tzaneen.
About the Team
Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Tzaneen office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Limpopo operations get busy.
Practically speaking, the team structure and working relationships for this role in Tzaneen will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Your Role
- Prepare daily, weekly and monthly sales reports for the store manager
- Promote loyalty programmes and capture customer information lawfully
- Monitor shrinkage indicators and flag suspicious activity
- Assist with receiving deliveries and verifying goods against invoices
- Maintain visual merchandising standards on the sales floor
- Keep the store, change rooms and stockroom clean and organised
Who We’re Looking For
- Visual merchandising flair or formal training is an advantage
- Awareness of consumer protection and B-BBEE principles
- Customer-first mindset with a friendly, approachable manner
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
Practically speaking, candidates who meet most of these criteria are welcome to be considered for the role.