Floor Supervisor

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Floor Supervisor in Westville, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

What This Role Involves

On top of that, this Floor Supervisor role sits within the retail jobs function in Westville. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Floor Supervisor taking on this position.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Westville teams, and the new Floor Supervisor will feel that from the first week.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Westville.

Based in Westville

Practically speaking, the role is based in Westville, on the Umhlanga Ridge business corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Westville and the broader KwaZulu-Natal region.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Westville, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Westville.

Many candidates already living within reach of Westville cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Westville contributes to real outcomes for clients and colleagues across the retail jobs space in KwaZulu-Natal.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Your Future Here

Crucially, this role can grow with you. Strong performers in the retail jobs team in Westville have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Westville have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Westville team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Workplace

Notably, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Westville site adheres to the standards expected of a responsible South African employer.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Our Commitment to Transformation

In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Westville.

On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

Your Role

• Ensure compliance with health, safety and consumer protection regulations
• Assist with receiving deliveries and verifying goods against invoices
• Conduct daily cash-ups and reconcile takings against the POS report
• Up-sell and cross-sell products in line with branch sales targets
• Greet customers and provide a friendly, helpful in-store experience
• Maintain visual merchandising standards on the sales floor
• Prepare daily, weekly and monthly sales reports for the store manager
• Support stock counts and assist with cycle-count investigations

Essential Criteria

• Awareness of consumer protection and B-BBEE principles
• Willingness to work public holidays and end-of-month peaks
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
• Clear verbal communication skills appropriate to the role; additional languages are an advantage
• Ability to work as part of a team in a fast-paced retail environment

If your CV speaks to the points above, this role is worth a closer look.