Work-Force
Applications are warmly invited for a Front Office Receptionist role based in Gqeberha. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
About the Opportunity
This Front Office Receptionist role has been briefed against a clear set of outcomes for Gqeberha. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Gqeberha team on trust, and the Front Office Receptionist role will feel that from week one.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Gqeberha.
The Environment
Notably, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Gqeberha site adheres to the standards expected of a responsible South African employer.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Gqeberha contributes to real outcomes for clients and colleagues across the hospitality jobs space in Eastern Cape.
In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
What You’ll Be Doing
- Train casual staff on service standards and SOPs
- Coordinate with kitchen, housekeeping and front-office teams
- Operate point-of-sale systems and reconcile end-of-shift takings
- Comply with food safety, hygiene and health regulations at all times
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Promote menu items, daily specials and loyalty programmes
- Maintain cleanliness in front-of-house and back-of-house areas
Candidate Profile
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Strong customer service orientation and warm guest interaction
- Ability to work shifts, weekends and public holidays
- Team player who can work collaboratively across departments
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Matric / National Senior Certificate (Grade 12)
- Awareness of tourism grading and quality expectations
Candidates who meet most of these criteria are welcome to be considered for the role.