Work-Force
Step into a Medical Records Clerk role in Douglas and make your mark across Northern Cape. The team is hiring now and wants to hear from sharp, committed candidates.
What This Role Involves
The Medical Records Clerk vacancy forms part of how the Douglas branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the health jobs side of the business moving forward.
On top of that, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Records Clerk taking on this position.
Stakeholders for this position include line managers, peers across the health jobs team and trusted external partners. Building those relationships early makes the next twelve months in Douglas much easier.
Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Douglas colleagues take pride in supporting one another and in doing the health jobs side of the business properly, day in and day out.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Diversity and Inclusion
Importantly, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
About the Team
Importantly, you will join a tight-knit, collaborative team that knows the health jobs side of the business inside out. The Douglas group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Notably, the team structure and working relationships for this role in Douglas will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Your Future Here
Equally, career progression for this health jobs role in Douglas depends on the hiring organisation’s policies, role requirements and business needs in Northern Cape.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Douglas team member.
Internal mobility is encouraged. People who start in Douglas have moved into roles in other branches, specialist functions and project teams across Northern Cape.
Key Responsibilities
- Educate patients and families on treatment plans and self-care
- Administer prescribed medications and document treatments accurately
- Respond appropriately to medical emergencies and code calls
- Mentor student nurses and junior staff during their rotations
- Manage stock levels of consumables and report shortages timeously
- Support quality improvement audits and clinical governance reviews
- Support infection prevention and control protocols across the unit
Minimum Requirements
- Up-to-date immunisations as required by occupational health policy
- Willingness to work shifts, weekends and public holidays as required
- Demonstrated ability to work in multi-disciplinary teams
- Any checks required by law or the specific duties will be explained during the hiring process
- Empathy, integrity and respect for patient dignity
- Strong patient-centred communication and interpersonal skills
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.