Industrial Relations Officer

Role: Industrial Relations Officer. Location: Lichtenburg, North West. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

The organisation is investing in its Lichtenburg operation, and this Industrial Relations Officer position reflects that commitment. The successful candidate will work across the hr jobs function and contribute to the wider North West business.

Importantly, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Lichtenburg team on trust, and the Industrial Relations Officer role will feel that from week one.

Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Lichtenburg much easier.

Quality is everyone’s job. Whether the Industrial Relations Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Industrial Relations Officer to step into the hr jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Your Future Here

This role can grow with you. Strong performers in the hr jobs team in Lichtenburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Lichtenburg team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Equally, internal mobility is encouraged. People who start in Lichtenburg have moved into roles in other branches, specialist functions and project teams across North West.

What Your Day Looks Like

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

Notably, the Lichtenburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Lichtenburg.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.

Your Team

You will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Lichtenburg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Crucially, the team structure and working relationships for this role in Lichtenburg will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equal Opportunity

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Lichtenburg.

On top of that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Lichtenburg.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.

Where You’ll Work

Equally, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Lichtenburg site adheres to the standards expected of a responsible South African employer.

About Lichtenburg

Working in Lichtenburg means a place close to the Mahikeng administrative hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Lichtenburg office benefits from those long-standing connections.

Many candidates already living within reach of Lichtenburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Lichtenburg, North West.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Lichtenburg.

Why Join Us

Notably, you will join a team that values respectful collaboration, honest feedback and shared wins. The Lichtenburg colleagues take pride in supporting one another and in doing the hr jobs side of the business properly, day in and day out.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Your Role

• Support organisational design, job evaluation and grading processes
• Manage end-to-end recruitment from briefing to onboarding
• Drive engagement, wellness and culture initiatives across sites
• Run exit interviews and feed insights into retention strategies
• Support managers with disciplinary, grievance and incapacity processes

Candidate Profile

• Coaching mindset with the ability to support line managers
• Project management skills for HR initiatives and rollouts
• Bachelor’s degree or diploma in Human Resources or Industrial Psychology
• Excellent written and verbal communication skills appropriate to the role
• Experience supporting CCMA, disciplinary and grievance processes

If most of these boxes are ticked, you are encouraged to put your name forward.