Switchboard Operator

Work-Force

The organisation is recruiting a Switchboard Operator for its Newcastle operation. The role forms part of a wider administration jobs portfolio across KwaZulu-Natal.

About This Position

In addition, the organisation is investing in its Newcastle operation, and this Switchboard Operator position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider KwaZulu-Natal business.

Communication runs both ways. Managers across the administration jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Newcastle much easier.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Newcastle group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

On top of that, the team structure and working relationships for this role in Newcastle will be explained during the hiring process.

Diversity and Inclusion

Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Newcastle contributes to real outcomes for clients and colleagues across the administration jobs space in KwaZulu-Natal.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

What You’ll Be Doing

  • Capture data accurately into internal systems and registers
  • Support HR with onboarding logistics for new starters
  • Manage diaries, meetings and travel logistics for the leadership team
  • Track and report on departmental KPIs through standard templates
  • Coordinate office supplies, courier bookings and facilities requests
  • Update intranet pages, notice boards and internal directories
  • Handle confidential information with discretion and in line with POPIA
  • Process invoices, requisitions and expense claims for approval

Candidate Profile

  • Comfortable working with finance, HR and operational systems
  • Relevant administrative or office management qualification (advantageous)
  • Contactable references may be requested during the hiring process
  • Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
  • 1-3 years’ experience in an administrative or front-office role

If your CV speaks to the points above, this role is worth a closer look.

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