Work-Force
A vacancy has been confirmed for a Banqueting Coordinator based in Kathu, Northern Cape. The successful candidate will join an established team within the hospitality jobs function.
The Role
This Banqueting Coordinator role sits within the hospitality jobs function in Kathu. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Kathu team on trust, and the Banqueting Coordinator role will feel that from week one.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Kathu also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Your Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Kathu group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
In addition, the team structure and working relationships for this role in Kathu will be explained during the hiring process.
Where You’ll Work
In addition, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kathu site adheres to the standards expected of a responsible South African employer.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Kathu contributes to real outcomes for clients and colleagues across the hospitality jobs space in Northern Cape.
Notably, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Key Outputs
- Respond promptly to guest requests, complaints and special needs
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Drive guest satisfaction scores and online review ratings
- Support events, banquets and conference operations
- Maintain cleanliness in front-of-house and back-of-house areas
- Set up rooms, function venues and outlets ahead of guest arrivals
- Train casual staff on service standards and SOPs
- Coordinate with kitchen, housekeeping and front-office teams
Who We’re Looking For
- 1-3 years’ experience in a similar hospitality environment
- Strong customer service orientation and warm guest interaction
- Computer literacy and experience with POS systems
- Genuine passion for hospitality, food and creating memorable experiences
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
Candidates who meet most of these criteria are welcome to be considered for the role.