Dispatch Clerk

Work-Force

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Dispatch Clerk in Paarl, and we encourage applicants from across Western Cape to consider this opportunity.

Overview

The organisation is investing in its Paarl operation, and this Dispatch Clerk position reflects that commitment. The successful candidate will work across the logistics jobs function and contribute to the wider Western Cape business.

Importantly, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Dispatch Clerk taking on this position.

Quality is everyone’s job. Whether the Dispatch Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Paarl contributes to real outcomes for clients and colleagues across the logistics jobs space in Western Cape.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Meet the Team

You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Paarl group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Diversity and Inclusion

Crucially, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Paarl.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Role

  • Pick, pack and dispatch orders accurately within agreed cut-offs
  • Maintain accurate inventory records on the warehouse management system
  • Support cycle-count and full inventory takes with the finance team
  • Process returns, claims and damaged stock through the agreed workflow
  • Coordinate cross-docking and consolidation with inbound and outbound teams
  • Investigate stock losses and contribute to shrinkage reduction plans
  • Maintain housekeeping standards in racking, aisles and yard areas
  • Conduct daily, weekly and monthly stock counts and investigate variances

Minimum Requirements

  • Computer literacy in MS Office and basic ERP modules
  • Strong numeracy and accuracy on stock counts and pick lists
  • Relevant logistics, supply chain or warehousing qualification (preferred)
  • Awareness of OHS Act, traffic regulations and hazardous goods rules
  • Experience using a Warehouse Management System (WMS)

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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