Work-Force
A Branch Manager position is being filled in Hermanus. Suitable candidates from across Western Cape are invited to submit their applications for review.
What This Role Involves
The Branch Manager position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Hermanus and across the retail jobs space.
Practically speaking, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Hermanus team on trust, and the Branch Manager role will feel that from week one.
Internal documentation, process notes and shared playbooks make it easier for the Branch Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Why This Role
You will join a team that values respectful collaboration, honest feedback and shared wins. The Hermanus colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.
Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Hermanus keep progressing.
Working in Hermanus
Working in Hermanus means a place on the N2 corridor toward the Cape Winelands, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Hermanus office benefits from those long-standing connections.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Hermanus, Western Cape.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hermanus.
What You’ll Be Doing
- Monitor shrinkage indicators and flag suspicious activity
- Maintain visual merchandising standards on the sales floor
- Respond to customer queries, complaints and product returns
- Promote loyalty programmes and capture customer information lawfully
- Train new team members on store procedures and product knowledge
- Keep the store, change rooms and stockroom clean and organised
- Operate point-of-sale systems and process payments accurately
Minimum Requirements
- Basic computer literacy (MS Office, email)
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Comfortable operating point-of-sale systems and handling cash
- Willingness to work public holidays and end-of-month peaks
- Awareness of consumer protection and B-BBEE principles
- Strong verbal communication skills in English; second language an advantage
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.