Food and Beverage Supervisor

An opportunity has arisen for a Food and Beverage Supervisor in Empangeni. Suitably qualified candidates from across KwaZulu-Natal are invited to apply.

About the Opportunity

The organisation is investing in its Empangeni operation, and this Food and Beverage Supervisor position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider KwaZulu-Natal business.

Notably, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Empangeni team on trust, and the Food and Beverage Supervisor role will feel that from week one.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Empangeni teams, and the new Food and Beverage Supervisor will feel that from the first week.

Internal documentation, process notes and shared playbooks make it easier for the Food and Beverage Supervisor to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Our Commitment to Transformation

Practically speaking, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Empangeni.

Career Growth

This role can grow with you. Strong performers in the hospitality jobs team in Empangeni have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Notably, internal mobility is encouraged. People who start in Empangeni have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Empangeni team member.

The Environment

Notably, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Empangeni site adheres to the standards expected of a responsible South African employer.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Empangeni contributes to real outcomes for clients and colleagues across the hospitality jobs space in KwaZulu-Natal.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Empangeni keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Empangeni teams.

What Your Day Looks Like

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Empangeni.

On top of that, the Empangeni office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Daily Duties

• Train casual staff on service standards and SOPs
• Maintain the required uniform and presentation standards during all shifts
• Take orders accurately and deliver food and beverages to standard
• Respond promptly to guest requests, complaints and special needs
• Promote menu items, daily specials and loyalty programmes
• Operate point-of-sale systems and reconcile end-of-shift takings

Essential Criteria

• 1-3 years’ experience in a similar hospitality environment
• Sound knowledge of food safety and HACCP principles
• Matric / National Senior Certificate (Grade 12)
• Strong customer service orientation and warm guest interaction
• Good verbal communication skills in English; second language an advantage
• Physically able to stand for long periods in a fast-paced environment
• Awareness of tourism grading and quality expectations

If your CV speaks to the points above, this role is worth a closer look.