Dispatch Clerk

Applications are warmly invited for a Dispatch Clerk role based in Newcastle. We welcome candidates from every background across KwaZulu-Natal who are ready to grow with us.

What This Role Involves

The Dispatch Clerk vacancy forms part of how the Newcastle branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the logistics jobs side of the business moving forward.

Communication runs both ways. Managers across the logistics jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Dispatch Clerk to step into the logistics jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Newcastle teams, and the new Dispatch Clerk will feel that from the first week.

Meet the Team

You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Newcastle group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Practically speaking, the team mix in Newcastle reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Our Commitment to Transformation

In addition, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Newcastle.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

The Environment

Importantly, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Newcastle site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Career Growth

Career progression here is real, not a slogan. The logistics jobs space in Newcastle offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Newcastle team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Crucially, internal mobility is encouraged. People who start in Newcastle have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Based in Newcastle

Newcastle continues to grow as an employment hub in KwaZulu-Natal, with on the Umhlanga Ridge business corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Newcastle, KwaZulu-Natal.

Many candidates already living within reach of Newcastle cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Newcastle.

Core Functions

• Monitor third-party logistics partners against agreed KPIs
• Process returns, claims and damaged stock through the agreed workflow
• Receive, verify and put away incoming stock against delivery notes
• Liaise with transporters, drivers and customers on dispatch schedules
• Conduct daily, weekly and monthly stock counts and investigate variances

What You’ll Need

• Matric / National Senior Certificate (Grade 12)
• Relevant logistics, supply chain or warehousing qualification (preferred)
• Computer literacy in MS Office and basic ERP modules
• Valid forklift licence for warehouse-based roles
• Physically able to perform manual handling duties safely
• Ability to work shifts, including night shifts and weekends

On top of that, if most of these boxes are ticked, you are encouraged to put your name forward.