Work-Force
A Department Manager position is being filled in Pinetown. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.
The Role
The Department Manager position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Pinetown and across the retail jobs space.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Pinetown team.
Quality is everyone’s job. Whether the Department Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
About Pinetown
Practically speaking, the role is based in Pinetown, along the lush KZN North Coast. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Pinetown and the broader KwaZulu-Natal region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Pinetown.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Pinetown, KwaZulu-Natal.
Our Commitment to Transformation
Practically speaking, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Pinetown.
Growing With Us
This role can grow with you. Strong performers in the retail jobs team in Pinetown have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Pinetown have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Pinetown team member.
Core Functions
- Keep the store, change rooms and stockroom clean and organised
- Operate point-of-sale systems and process payments accurately
- Prepare daily, weekly and monthly sales reports for the store manager
- Train new team members on store procedures and product knowledge
- Respond to customer queries, complaints and product returns
What You’ll Need
- Matric / National Senior Certificate (Grade 12)
- Ability to work as part of a team in a fast-paced retail environment
- Ability to stand for long periods and work shifts including weekends
- Awareness of consumer protection and B-BBEE principles
- Minimum of 1-2 years’ experience in a customer-facing retail role
Candidates who meet most of these criteria are welcome to be considered for the role.