Work-Force
A IT Support Technician position is being filled in Sandton. Suitable candidates from across Gauteng are invited to submit their applications for review.
About This Position
The organisation is investing in its Sandton operation, and this IT Support Technician position reflects that commitment. The successful candidate will work across the it jobs function and contribute to the wider Gauteng business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Sandton team.
Stakeholders for this position include line managers, peers across the it jobs team and trusted external partners. Building those relationships early makes the next twelve months in Sandton much easier.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Sandton teams, and the new IT Support Technician will feel that from the first week.
Your Workplace
In addition, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Crucially, a respectful, professional environment is the standard in Gauteng. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Sandton site adheres to the standards expected of a responsible South African employer.
Our Commitment to Transformation
In addition, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Gauteng.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Sandton.
Your Team
You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The Sandton group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Crucially, the team mix in Sandton reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Working in Sandton
Working in Sandton means a place easy access via the N1 and N14 corridors, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Gauteng region, and the Sandton office benefits from those long-standing connections.
Many candidates already living within reach of Sandton cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Sandton.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Sandton, Gauteng.
A Typical Day
Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Sandton.
In addition, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.
In addition, the Sandton office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Key Responsibilities
- Implement security best practices in line with POPIA obligations
- Participate in code reviews and contribute to technical design discussions
- Investigate and resolve user-reported support tickets at L2 and L3
- Collaborate with product and design teams during sprint planning
- Maintain technical documentation, architecture diagrams and runbooks
- Plan and execute infrastructure upgrades with minimal downtime
- Mentor junior engineers through pairing and structured feedback
- Automate repetitive operational tasks using scripts and tooling
Candidate Profile
- 2-5 years’ commercial software development experience
- Ability to mentor junior team members on best practices
- Strong problem-solving skills and ability to debug complex systems
- Strong proficiency in Java, C#, Python, JavaScript or TypeScript
- Understanding of secure development principles aligned with POPIA
- Relevant IT qualification (degree, diploma or recognised certifications)
- Familiarity with CI/CD pipelines and infrastructure-as-code
Importantly, if most of these boxes are ticked, you are encouraged to put your name forward.