Work-Force
A Shift Supervisor is needed in King William’s Town. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.
About the Opportunity
The Shift Supervisor position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in King William’s Town and across the retail jobs space.
Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Shift Supervisor taking on this position.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in King William’s Town.
Diversity and Inclusion
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Eastern Cape, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in King William’s Town.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
About the Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The King William’s Town group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Beyond that, the team mix in King William’s Town reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
What We Offer
Equally, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in retail jobs from your base in King William’s Town. Many colleagues across Eastern Cape have moved into senior roles after starting in positions just like this one.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the King William’s Town teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.
Daily Duties
- Support stock counts and assist with cycle-count investigations
- Greet customers and provide a friendly, helpful in-store experience
- Assist with receiving deliveries and verifying goods against invoices
- Train new team members on store procedures and product knowledge
- Keep the store, change rooms and stockroom clean and organised
- Up-sell and cross-sell products in line with branch sales targets
- Maintain visual merchandising standards on the sales floor
Essential Criteria
- A clear criminal record verified through approved screening providers
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
- Ability to stand for long periods and work shifts including weekends
- Basic computer literacy (MS Office, email)
- Customer-first mindset with a friendly, approachable manner
- Matric / National Senior Certificate (Grade 12)
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.