Work-Force
Applications are warmly invited for a Shift Supervisor role based in Phalaborwa. We welcome candidates from every background across Limpopo who are ready to grow with us.
About This Position
The Shift Supervisor vacancy forms part of how the Phalaborwa branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Beyond that, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Shift Supervisor taking on this position.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Phalaborwa much easier.
Your Workplace
On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phalaborwa site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Your Future Here
This role can grow with you. Strong performers in the retail jobs team in Phalaborwa have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Phalaborwa team member.
Internal mobility is encouraged. People who start in Phalaborwa have moved into roles in other branches, specialist functions and project teams across Limpopo.
Your Role
- Up-sell and cross-sell products in line with branch sales targets
- Maintain visual merchandising standards on the sales floor
- Prepare daily, weekly and monthly sales reports for the store manager
- Train new team members on store procedures and product knowledge
- Greet customers and provide a friendly, helpful in-store experience
- Conduct daily cash-ups and reconcile takings against the POS report
- Respond to customer queries, complaints and product returns
- Support stock counts and assist with cycle-count investigations
Essential Criteria
- Ability to stand for long periods and work shifts including weekends
- Awareness of consumer protection and B-BBEE principles
- Matric / National Senior Certificate (Grade 12)
- Comfortable operating point-of-sale systems and handling cash
- Minimum of 1-2 years’ experience in a customer-facing retail role
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.