Dispatch Clerk

Bring your skills as a Dispatch Clerk to Sasolburg and join a team that moves fast. This Free State role is one to watch.

Overview

The organisation is investing in its Sasolburg operation, and this Dispatch Clerk position reflects that commitment. The successful candidate will work across the logistics jobs function and contribute to the wider Free State business.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Sasolburg team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Sasolburg teams, and the new Dispatch Clerk will feel that from the first week.

Internal documentation, process notes and shared playbooks make it easier for the Dispatch Clerk to step into the logistics jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Quality is everyone’s job. Whether the Dispatch Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.

Meet the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Sasolburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.

On top of that, the team mix in Sasolburg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What Your Day Looks Like

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

On top of that, the Sasolburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Sasolburg.

Career Growth

This role can grow with you. Strong performers in the logistics jobs team in Sasolburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Equally, internal mobility is encouraged. People who start in Sasolburg have moved into roles in other branches, specialist functions and project teams across Free State.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Sasolburg team member.

About Sasolburg

Sasolburg continues to grow as an employment hub in Free State, with along the N1 central corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Sasolburg, Free State.

Many candidates already living within reach of Sasolburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Sasolburg.

Your Workplace

Crucially, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Sasolburg site adheres to the standards expected of a responsible South African employer.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Sasolburg.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Sasolburg.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Sasolburg colleagues take pride in supporting one another and in doing the logistics jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Sasolburg teams.

Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Sasolburg keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.

Your Role

• Operate forklifts and material handling equipment safely
• Maintain housekeeping standards in racking, aisles and yard areas
• Conduct daily, weekly and monthly stock counts and investigate variances
• Liaise with transporters, drivers and customers on dispatch schedules
• Monitor third-party logistics partners against agreed KPIs
• Pick, pack and dispatch orders accurately within agreed cut-offs
• Plan delivery routes to maximise vehicle utilisation and on-time delivery
• Process returns, claims and damaged stock through the agreed workflow

Essential Criteria

• Computer literacy in MS Office and basic ERP modules
• Strong numeracy and accuracy on stock counts and pick lists
• Physically able to perform manual handling duties safely
• Experience using a Warehouse Management System (WMS)
• Valid forklift licence for warehouse-based roles

In addition, if most of these boxes are ticked, you are encouraged to put your name forward.