Work-Force
Whether you are a seasoned Customer Service Representative or stepping into the role for the first time, there is space for you in Lephalale. The team hires on merit and across communities in Limpopo.
About the Opportunity
The Customer Service Representative position is part of an ongoing recruitment drive across Limpopo. The brief has been shaped carefully, with a focus on delivery in Lephalale and across the retail jobs space.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Lephalale team.
Quality is everyone’s job. Whether the Customer Service Representative is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Limpopo is consistently high and consistently fair.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Lephalale contributes to real outcomes for clients and colleagues across the retail jobs space in Limpopo.
Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Lephalale keep progressing.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Lephalale teams.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Lephalale.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.
Key Responsibilities
- Monitor shrinkage indicators and flag suspicious activity
- Train new team members on store procedures and product knowledge
- Maintain visual merchandising standards on the sales floor
- Operate point-of-sale systems and process payments accurately
- Greet customers and provide a friendly, helpful in-store experience
- Ensure compliance with health, safety and consumer protection regulations
- Replenish stock and rotate displays in line with promotional cycles
Minimum Requirements
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Basic computer literacy (MS Office, email)
- Numerate and accurate, with attention to detail on cash-ups
- Matric / National Senior Certificate (Grade 12)
- Visual merchandising flair or formal training is an advantage
- Ability to stand for long periods and work shifts including weekends
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.