Industrial Relations Officer

Work-Force

A Industrial Relations Officer position is being filled in Ermelo. Suitable candidates from across Mpumalanga are invited to submit their applications for review.

Overview

The Industrial Relations Officer vacancy forms part of how the Ermelo branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hr jobs side of the business moving forward.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Ermelo much easier.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hr jobs group in Ermelo.

Quality is everyone’s job. Whether the Industrial Relations Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Mpumalanga is consistently high and consistently fair.

Day in the Life

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Ermelo.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

Practically speaking, the Ermelo office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Working in Ermelo

Ermelo continues to grow as an employment hub in Mpumalanga, with within the Highveld coal corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Ermelo, Mpumalanga.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ermelo.

Many candidates already living within reach of Ermelo cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Ermelo.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ermelo.

Your Workplace

Practically speaking, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

In addition, a respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ermelo site adheres to the standards expected of a responsible South African employer.

Growing With Us

Career progression here is real, not a slogan. The hr jobs space in Ermelo offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Mpumalanga.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Ermelo have moved into roles in other branches, specialist functions and project teams across Mpumalanga.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Ermelo team member.

What We Offer

Importantly, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in hr jobs from your base in Ermelo. Many colleagues across Mpumalanga have moved into senior roles after starting in positions just like this one.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Ermelo teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Mpumalanga.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Ermelo keep progressing.

Meet the Team

You will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Ermelo group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Importantly, the team mix in Ermelo reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Common Questions

Are reference and background checks conducted?

Yes. Reference, criminal and qualification checks are part of the standard pre-employment process.

Is there opportunity for promotion?

Definitely. Strong performers regularly move into senior, supervisory or specialist roles within the business.

What shift patterns apply to this role?

Shift patterns vary by site, but the role typically follows the standard operational hours of the relevant branch. The hiring team will walk you through the specifics during the interview.

What You’ll Be Doing

  • Drive engagement, wellness and culture initiatives across sites
  • Support managers with disciplinary, grievance and incapacity processes
  • Support organisational design, job evaluation and grading processes
  • Roll out HR policies and procedures and train managers on application
  • Coordinate training, learnerships and bursary programmes with SETAs
  • Maintain accurate employee records on the HRIS
  • Manage relationships with unions and prepare for wage negotiations
  • Advise managers on application of the LRA, BCEA and EEA

Who We’re Looking For

  • Ability to handle sensitive employee information with discretion
  • Experience supporting CCMA, disciplinary and grievance processes
  • Bachelor’s degree or diploma in Human Resources or Industrial Psychology
  • Sound understanding of EE and B-BBEE compliance reporting
  • 3-5 years’ generalist HR experience in a structured environment
  • Commitment to fairness, transformation and ethical conduct

Practically speaking, if most of these boxes are ticked, you are encouraged to put your name forward.

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