Loss Prevention Officer

Work-Force

A Loss Prevention Officer is needed in Louis Trichardt. The role focuses on consistent delivery, accurate work and clear communication across the Limpopo operation.

What This Role Involves

The Loss Prevention Officer position is part of an ongoing recruitment drive across Limpopo. The brief has been shaped carefully, with a focus on delivery in Louis Trichardt and across the retail jobs space.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Louis Trichardt team.

Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

About the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Louis Trichardt group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Importantly, the team mix in Louis Trichardt reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Why This Role

Crucially, you will join a team that values respectful collaboration, honest feedback and shared wins. The Louis Trichardt colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Louis Trichardt teams.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Louis Trichardt keep progressing.

Where You’ll Work

Notably, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

On top of that, a respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Louis Trichardt site adheres to the standards expected of a responsible South African employer.

What You’ll Be Doing

  • Train new team members on store procedures and product knowledge
  • Greet customers and provide a friendly, helpful in-store experience
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Respond to customer queries, complaints and product returns
  • Promote loyalty programmes and capture customer information lawfully
  • Keep the store, change rooms and stockroom clean and organised
  • Monitor shrinkage indicators and flag suspicious activity
  • Assist with receiving deliveries and verifying goods against invoices

Essential Criteria

  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Experience with stock counting and basic inventory principles
  • Visual merchandising flair or formal training is an advantage
  • Willingness to work public holidays and end-of-month peaks
  • Numerate and accurate, with attention to detail on cash-ups
  • Awareness of consumer protection and B-BBEE principles
  • Ability to stand for long periods and work shifts including weekends

If most of these boxes are ticked, you are encouraged to put your name forward.

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