Floor Supervisor

A vacancy has been confirmed for a Floor Supervisor based in Phalaborwa, Limpopo. The successful candidate will join an established team within the retail jobs function.

The Role

An experienced Floor Supervisor is needed to support operations in Phalaborwa. The role forms part of how the business keeps its retail jobs portfolio strong in Limpopo.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Phalaborwa team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Phalaborwa.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Phalaborwa much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Phalaborwa teams, and the new Floor Supervisor will feel that from the first week.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

The Phalaborwa office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Phalaborwa.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Limpopo operations throw up the unexpected.

About the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Phalaborwa group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Practically speaking, the team mix in Phalaborwa reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Diversity and Inclusion

Practically speaking, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phalaborwa.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Workplace

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Notably, a respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phalaborwa site adheres to the standards expected of a responsible South African employer.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

About Phalaborwa

Crucially, the role is based in Phalaborwa, in the heart of the Tzaneen agricultural belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Phalaborwa and the broader Limpopo region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Phalaborwa.

Many candidates already living within reach of Phalaborwa cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Limpopo economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Phalaborwa, Limpopo.

Why Join Us

Practically speaking, you will join a team that values respectful collaboration, honest feedback and shared wins. The Phalaborwa colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Phalaborwa keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Limpopo.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Phalaborwa teams.

Career Growth

This role can grow with you. Strong performers in the retail jobs team in Phalaborwa have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Phalaborwa team member.

Internal mobility is encouraged. People who start in Phalaborwa have moved into roles in other branches, specialist functions and project teams across Limpopo.

Daily Duties

• Keep the store, change rooms and stockroom clean and organised
• Prepare daily, weekly and monthly sales reports for the store manager
• Up-sell and cross-sell products in line with branch sales targets
• Operate point-of-sale systems and process payments accurately
• Assist with receiving deliveries and verifying goods against invoices
• Respond to customer queries, complaints and product returns
• Replenish stock and rotate displays in line with promotional cycles

What You’ll Need

• Experience with stock counting and basic inventory principles
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Awareness of consumer protection and B-BBEE principles
• Basic computer literacy (MS Office, email)
• Numerate and accurate, with attention to detail on cash-ups

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.