Work-Force
Whether you are a seasoned Communications Officer or stepping into the role for the first time, there is space for you in Port Shepstone. The team hires on merit and across communities in KwaZulu-Natal.
What This Role Involves
The organisation is investing in its Port Shepstone operation, and this Communications Officer position reflects that commitment. The successful candidate will work across the marketing jobs function and contribute to the wider KwaZulu-Natal business.
Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Communications Officer taking on this position.
Quality is everyone’s job. Whether the Communications Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Internal documentation, process notes and shared playbooks make it easier for the Communications Officer to step into the marketing jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
About Port Shepstone
Equally, the role is based in Port Shepstone, within the Pietermaritzburg administrative centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Port Shepstone and the broader KwaZulu-Natal region.
Many candidates already living within reach of Port Shepstone cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Port Shepstone.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Port Shepstone, KwaZulu-Natal.
Our Commitment to Transformation
On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Port Shepstone.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
About the Team
You will join a tight-knit, collaborative team that knows the marketing jobs side of the business inside out. The Port Shepstone group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
In addition, the team mix in Port Shepstone reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
What We Offer
Notably, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in marketing jobs from your base in Port Shepstone. Many colleagues across KwaZulu-Natal have moved into senior roles after starting in positions just like this one.
In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Port Shepstone keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Port Shepstone teams.
Key Responsibilities
- Track campaign performance against KPIs and produce monthly reports
- Test, learn and iterate on creative, channels and audience targeting
- Coordinate events, sponsorships and community activations
- Create on-brand content for web, social, email and in-store
- Support sales teams with collateral, presentations and trade activations
- Plan and execute integrated marketing campaigns across digital and traditional channels
- Brief and manage external creative, media and PR agencies
- Manage email marketing journeys, segmentation and lifecycle automation
What You’ll Need
- Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
- Solid understanding of SEO and content marketing principles
- 2-4 years’ experience in a marketing or communications role
- Working knowledge of CMS platforms (WordPress preferred)
- Familiarity with the South African media and influencer landscape
- Awareness of POPIA and consumer protection requirements
Equally, if most of these boxes are ticked, you are encouraged to put your name forward.