Barista

A vacancy has been confirmed for a Barista based in Empangeni, KwaZulu-Natal. The successful candidate will join an established team within the hospitality jobs function.

What This Role Involves

An experienced Barista is needed to support operations in Empangeni. The role forms part of how the business keeps its hospitality jobs portfolio strong in KwaZulu-Natal.

The role suits a candidate who values consistency and clear communication. The Empangeni operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Quality is everyone’s job. Whether the Barista is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

The Environment

Beyond that, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Beyond that, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Empangeni site adheres to the standards expected of a responsible South African employer.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Beyond that, the Empangeni office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Daily Duties

• Train casual staff on service standards and SOPs
• Maintain cleanliness in front-of-house and back-of-house areas
• Operate point-of-sale systems and reconcile end-of-shift takings
• Comply with food safety, hygiene and health regulations at all times
• Respond promptly to guest requests, complaints and special needs
• Drive guest satisfaction scores and online review ratings

Who We’re Looking For

• Awareness of tourism grading and quality expectations
• Sound knowledge of food safety and HACCP principles
• 1-3 years’ experience in a similar hospitality environment
• Ability to remain calm and gracious under pressure
• Good verbal communication skills in English; second language an advantage
• Team player who can work collaboratively across departments
• Relevant hospitality qualification or culinary diploma (advantageous)

If most of these boxes are ticked, you are encouraged to put your name forward.