Work-Force
Listing live now. We believe great workplaces are built on great people. We are looking for a Industrial Relations Officer in Umhlanga, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.
About the Opportunity
This Industrial Relations Officer role has been briefed against a clear set of outcomes for Umhlanga. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hr jobs pipeline across KwaZulu-Natal.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Internal documentation, process notes and shared playbooks make it easier for the Industrial Relations Officer to step into the hr jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Quality is everyone’s job. Whether the Industrial Relations Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Our Commitment to Transformation
The organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Umhlanga.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Your Workplace
On top of that, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Umhlanga site adheres to the standards expected of a responsible South African employer.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Your Team
You will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Umhlanga group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Crucially, the team mix in Umhlanga reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Your Future Here
Crucially, this role can grow with you. Strong performers in the hr jobs team in Umhlanga have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Importantly, internal mobility is encouraged. People who start in Umhlanga have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Umhlanga team member.
Your Role
- Manage end-to-end recruitment from briefing to onboarding
- Coordinate performance management cycles and calibration sessions
- Process monthly payroll inputs and resolve employee queries
- Maintain accurate employee records on the HRIS
- Champion transformation and inclusion across all people processes
- Drive engagement, wellness and culture initiatives across sites
Essential Criteria
- Hands-on experience with HRIS and payroll systems
- Strong analytical skills with the ability to interpret HR metrics
- Project management skills for HR initiatives and rollouts
- Sound understanding of EE and B-BBEE compliance reporting
- Strong stakeholder management and influencing skills
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.