Work-Force
A Front Office Receptionist is needed in Hazyview. The role focuses on consistent delivery, accurate work and clear communication across the Mpumalanga operation.
The Role
This Front Office Receptionist role sits within the hospitality jobs function in Hazyview. It offers a defined scope, clear measures of success, and the support of an experienced team across Mpumalanga.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Hazyview team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Hazyview teams, and the new Front Office Receptionist will feel that from the first week.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Hazyview.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Mpumalanga, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hazyview.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.
Your Future Here
Crucially, this role can grow with you. Strong performers in the hospitality jobs team in Hazyview have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in Hazyview have moved into roles in other branches, specialist functions and project teams across Mpumalanga.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hazyview team member.
Working in Hazyview
Working in Hazyview means a place near the Kruger Lowveld tourism belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Mpumalanga region, and the Hazyview office benefits from those long-standing connections.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hazyview.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Hazyview, Mpumalanga.
Many candidates already living within reach of Hazyview cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.
The Environment
The environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
In addition, a respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hazyview site adheres to the standards expected of a responsible South African employer.
Key Outputs
- Respond promptly to guest requests, complaints and special needs
- Maintain cleanliness in front-of-house and back-of-house areas
- Operate point-of-sale systems and reconcile end-of-shift takings
- Promote menu items, daily specials and loyalty programmes
- Manage stock, breakages and consumables for your section
- Drive guest satisfaction scores and online review ratings
- Comply with food safety, hygiene and health regulations at all times
- Train casual staff on service standards and SOPs
Essential Criteria
- Sound knowledge of food safety and HACCP principles
- 1-3 years’ experience in a similar hospitality environment
- Computer literacy and experience with POS systems
- Good verbal communication skills in English; second language an advantage
- Relevant hospitality qualification or culinary diploma (advantageous)
Candidates who meet most of these criteria are welcome to be considered for the role.