Records Officer

This is a current vacancy. Role: Records Officer. Location: Kathu, Northern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

The Records Officer vacancy forms part of how the Kathu branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Kathu also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Kathu.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kathu.

Your Workplace

Importantly, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kathu site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Kathu.

Crucially, the Kathu office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Meet the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Kathu group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Importantly, the team mix in Kathu reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Key Responsibilities

• Maintain visitor registers and ensure compliance with access protocols
• Process invoices, requisitions and expense claims for approval
• Liaise with suppliers, contractors and service providers
• Manage diaries, meetings and travel logistics for the leadership team
• Update intranet pages, notice boards and internal directories
• Track and report on departmental KPIs through standard templates
• File, scan and archive documents in line with retention policies

Essential Criteria

• Clear criminal record and contactable references
• High attention to detail and accuracy in data capture
• Reliable, punctual and committed to high service standards
• Comfortable working with finance, HR and operational systems
• Ability to work independently and manage competing deadlines
• Good written and verbal communication in English
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

If your CV speaks to the points above, this role is worth a closer look.